At Forge, we take your privacy seriously. Please read the following to learn how we treat your personal information. Forge Rewards Inc built the Forge Rewards app as a free app. This Service is provided by Forge Rewards Inc at no cost and is intended for use as is.

This page informs visitors about our policies regarding the collection, use, and disclosure of Personal Information belonging to any individual who uses our Service.

By using our Service, you consent to the collection and utilization of your Personal Information in relation to this Privacy Policy. We solely use the collected information to provide and enhance the Service, and we do not use or share your information beyond the scope of this policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise defined in this Privacy Policy.

Information Collection and Use

To enhance your experience with our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Phone Number, Precise Location, User ID, and Product Interaction. This information will be retained and used by us as detailed in this privacy policy.

Name, Phone Number, User ID: We collect data when users join loyalty programs, gain loyalty points, redeem items, or create or update their Forge Rewards accounts.
We retain your redeemed rewards history. From our restaurant partners, we collect Business Information including but not limited to name, location, menu items, loyalty program metrics, point-of-sale system authorization, and transaction data.
Your physical location is collected through GPS or IP address when using the Service and websites.
Data submitted by users when contacting Forge customer support, providing ratings, or engaging with Forge in any manner is also collected.

How We Use Personal Data

We process Personal Data to operate, enhance, understand, and personalize our Services. This includes:

Fulfilling the purpose for which you provided the information, including communicating about Service announcements, updates, or offers.
Providing support and assistance for the Services.
Establishing and managing your Account or other user profiles.
Personalizing website and Application content and communications based on your preferences, including targeted offers and ads through the Services.
Processing orders or other transactions.
Responding to user inquiries and fulfilling user requests.
Improving and developing the Services through testing, research, analysis, and product development.
Protecting against fraudulent, illegal, or harmful actions to maintain the safety, security, and integrity of our Services.
Complying with legal or contractual obligations and resolving disputes.
Responding to law enforcement requests and adhering to applicable law, court orders, or governmental regulations.
Any other business purpose stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (CCPA).

We pledge not to collect additional categories of Personal Data or use the gathered information for significantly different, unrelated, or incompatible purposes without providing prior notice.

As indicated in the list, we may contact you through the means of communication you’ve provided. For instance, if you've shared your phone number, we may send you notification offers or text you regarding your Service usage. We may also receive confirmation when you open a text from us in order to improve our Services. If you wish to opt out of communications, please express your preference by emailing us at founders@forgerewards.com.

Log Data

When using Service, we collect Log Data from your phone if there is an app error. This Log Data may include information such as your device’s IP address, name, operating system version, app configuration, usage timestamp, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Because these external sites are not operated by us, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

We do not knowingly collect personally identifiable information from children. We encourage all children to never submit any personally identifiable information through the Application and/or Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide personally identifiable information through the Application and/or Services without their permission. If you have reason to believe that a child has provided personally identifiable information to us through the Application and/or Services, please contact us. You must also be at least 16 years of age to consent to the processing of your personally identifiable information in your country.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2024-01-26.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at founders@forgerewards.com.

FORGE